Effective Date: May 18, 2026

Ted Tours Jamaica is committed to protecting the privacy and security of our international and local guests. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with global data protection standards and the Jamaican Data Protection Act.

1. Information We Collect

To successfully fulfill your travel arrangements, we collect the following information when you interact with our Wix website or contact us directly:

• Personal Identifiers: Name, email address, and international mobile phone number.

• Travel Details: Flight numbers, flight arrival/departure times, airline names, and destination accommodations (hotel, villa, or private address in Jamaica).

• Technical Data: IP address, browser type, and cookies collected automatically via the Wix hosting platform to optimize website performance.

2. How We Use Your Information

We use your information strictly for operational and customer service purposes, including:

• Processing your bookings and generating confirmation receipts.

• Coordinating with your assigned driver or tour guide to ensure accurate pickups.

• Sending critical trip updates, vehicle locations, or delay notices via Email or WhatsApp.

• Preventing fraudulent transactions and maintaining secure checkout environments.

3. Data Sharing and Third Parties

We value your privacy and never sell, rent, or trade your personal data to outside marketing firms. Your data is only shared with trusted partners necessary to fulfill your service:

• Payment Gateways: Your billing data is securely passed directly to our PCI-compliant payment processors (Paymentwall / Tilo Pay) using end-to-end SSL encryption.

• Operational Staff: Your name, flight details, and hotel location are shared with your specific driver or tour guide to facilitate your service.

4. Data Security & Storage

Our website is built on the secure Wix platform, utilizing industry-standard Hypertext Transfer Protocol Secure (HTTPS) encryption. While no digital platform is 100% impenetrable, we employ robust security protocols to protect your personal identifiers against unauthorized access, loss, or alteration.

5. Your Rights

You have the right to request access to the personal information we hold about you, request corrections to inaccurate travel data, or request that we permanently delete your contact information from our internal reservation logs after your trip is completed.

6. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please reach out to us via our official business email or through our dedicated business WhatsApp contact line listed on our website.